04 - 05 October, 2016 | Golden Tulip Berlin - Hotel Hamburg, Berlin, Germany

Inci Ozata

Head of Retention and Churn
Turk Telekom

09:55 Delivering a long-term value management strategy

• Combining content, commerce and care to create a CVM culture
• Countering ‘false-acquisitions’ and driving high-value customers through an effective CVM marketing campaign
• Understanding how your organisation is seen by the consumer and how this affects the perceived value

Check out the incredible speaker line-up to see who will be joining Inci.

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